Privacy Notice

1. Who we are

Equity Management Ltd, trading as Revano Management ("we", "us"), is the data controller for the personal data described in this notice. That means we decide how and why your data is processed. You can reach us at support@revanomanagement.app.

2. What we collect

• Account data — your name, email address and login credentials, used to create and secure your account.
• Your records — the property, tenant, maintenance, compliance and document data you enter, used to provide the Service to you.
• Support messages — anything you send us when you contact us, used to help you.
• Usage and device data — IP address, device and browser identifiers, and how you use the Service, used for security, fraud prevention and product improvement.

Payment details are collected and processed by Paddle (our Merchant of Record), not by us.

3. Legal bases

We process account data and your records to perform our contract with you; usage and device data under our legitimate interests in keeping the Service secure and improving it; and certain records where the law requires it. Where we rely on consent (for example optional marketing emails), you can withdraw it at any time.

4. Who we share data with

• Service providers — hosting, analytics and support tooling that process data on our behalf under contract.
• Paddle — our Merchant of Record, for the sale of subscriptions, payment processing, tax compliance and invoicing.
• Professional advisers — such as lawyers and accountants, where needed.
• Authorities — where the law requires us to share data.

5. Retention

We keep your personal data only for as long as your account is active or as needed to provide the Service, meet legal obligations and resolve disputes. When data is no longer needed, it is deleted or anonymised.

6. Your rights

Under UK data protection law you have the right to access, correct and erase your personal data, to restrict or object to processing, to data portability, and to withdraw consent where processing is based on it. You also have the right to complain to the Information Commissioner's Office (ICO). We respond to rights requests within one month. To exercise any right, email support@revanomanagement.app.

7. International transfers

Some of our service providers process data outside the UK/EEA. Where that happens, we use appropriate safeguards such as adequacy decisions or standard contractual clauses.

8. Security

We use appropriate technical and organisational measures — including encryption in transit and at rest, and strict access controls — to protect your personal data.

9. Cookies

We use essential cookies to keep you signed in and the Service working. We do not use marketing cookies. You can control cookies through your browser settings; disabling essential cookies will prevent sign-in from working.