Terms & Conditions

1. Who you are contracting with

These Terms & Conditions form an agreement between you and Equity Management Ltd ("we", "us", "the seller"), trading as Revano Management. By creating an account or continuing to use Revano Management (the "Service"), you agree to these terms. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation; otherwise you confirm you are of legal age to enter this agreement.

2. The Service

Revano Management is an organisational tool for small landlords: rent tracking, tenant records, maintenance requests, compliance reminders and a document vault. We grant you a limited, non-exclusive, non-transferable right to use the Service within the limits of the subscription plan you have chosen. The Service is a record-keeping aid only — it does not provide legal, financial or letting advice, and you remain responsible for meeting your own legal obligations as a landlord.

3. Acceptable use

You must not misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose, fraud or spam;
• infringe anyone's intellectual property rights;
• interfere with the Service's security or operation, including by introducing malware, probing or scanning our systems, or scraping the Service;
• reverse engineer the Service, resell or redistribute access to it, or circumvent plan limits or other technical restrictions.

4. Your account and content

You are responsible for keeping your login credentials confidential and for all activity under your account, and for providing accurate information and keeping it up to date. You retain ownership of the content you store in the Service (tenant details, documents, notes). You grant us a limited licence to host and process that content solely to provide the Service to you.

5. Intellectual property

We retain all ownership of the Service and its intellectual property, including the software, documentation and branding. Nothing in these terms transfers any of that ownership to you.

6. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Subscriptions renew monthly until cancelled, and your plan's property limit applies as described on our pricing page.

7. Service level

We work hard to keep the Service available, but we do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Liability

To the fullest extent permitted by law, we are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Our aggregate liability to you is capped at the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability for fraud, death or personal injury where the law does not allow it.

9. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may cancel your subscription at any time via the customer portal in your account settings. When your access ends, you may contact us within 30 days to request an export of your data, after which it may be deleted.

10. General

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. You may not assign this agreement without our consent; we may assign it in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control.

Questions about these terms: support@revanomanagement.app.